Spa & Activity
“Reservation Assistant – Spa & Activity Software” is tailored to the needs of modern day spas, resorts, golf clubs or health resorts. Including many modules and features for more flexibility.
More than 200 interfaces (e.g., Property Management
System) guarantee a smooth integration into the existing
IT infrastructure. Automatic billing of services to hotel rooms.
Create memberships with a wide range of promotions
and access times.
Point of Sale / Retail
Sales of products and gift certificates, advanced employee
commissions, gratuity, service charge and discounts.
Transactions can be sent to different departments via
Touch-optimized and intuitive navigation ensure a quick
Monitor which equipment is currently being rented. The
return of rented goods can be managed via deposit or
Learn more about your guests. Extensive reports allow a
more targeted customer approach and direct marketing.
Reports / Dashboard
Reports on departments, sales and employees can easily be
created within the software. Individual facts and figures
may be defined and delivered automatically via e-mail.
The software handles various resources, such as tennis
lessons, hair dressing appointments, bicycle rentals or even
horse riding lessons. All activities will be managed on one
Manage all reservations, including staffing and rooms.
View upcoming treatments, drag-and-drop items, cancel
bookings and update guest information.
Guests, who travel together, can be grouped in the software
and billed collectively.
Ability to sell service, value or hotel gift certificates. The
module will assist you every step of the way - from issuing
a gift certificate to creating different layouts and redeeming
Value cards, such as discount or gift cards, enable cashless
payment for services and products and can be charged at
Easily track your retail products, receipt of goods as well
as physical inventory.
The software helps you assign shift schedules and
automatically suggests employees according to their
availability when booking services.
With only a few clicks you can easily create attractive
packages or book couples reservations.
Manage all your courses and directly book participants in
these classes. Also, multi-day courses can be easily
managed. Guests can register for courses online or
Spa Management at your fingertips. Smartphone, tablet,
laptop or desktop: without any additional applications,
employees always have up to date reservation plans at
hand on all mobile devices.
Graphic restaurant overview and fast check-in of walk-in
guests and hotel guests. Management of table
assignments, utilization overview and online table
reservation for your guests.
The TAC Webshop integrates product and gift certificate
sales, appointment bookings, course reservation and
much more in Responsive Design.
Your hotel guests can retrieve personal data in a clear
dashboard, such as recent bookings, and directly make
new reservations via Kiosk.
These screens will put your offer in the forefront using
strategically placed screens in your foyer, wellness area
or bistro, without being too pushy, of course.
Employees automatically pay by chip in the cafeteria
and reload the chip themselves online.
Companies benefit from reduced administrative effort.
See all modules and functions here.
Free of charge and without obligation: In an online presentation we can show you everything you need to know about the TAC software.
Grand Resort Bad Ragaz
We have been working with The Assistant Company since 2003 and so far, we have only had positive experiences with the Reservation Assistant system. Our IT system landscape is very complex and has grown steadily over the past few years. Reservation Assistant is one of our most important IT solutions and it has grown with us. We use Reservation Assistant to manage guest activities throughout our resort. This includes the Spa, the Medical Center, the Thermal Bath, two golf courses and six restaurants.
BollAnt's im Park
In our SPA it’s all about total recuperation for our guests. 50 SPA employees and 22 treatment rooms in different buildings as well as an extensive SPA offer can be easily managed thanks to TAC. We use Reservation Assistant for over 10 years now. The TAC team is always there for us should any questions arise and furthermore helps to easily implement changes and adaptions. It is fun to work with TAC’s flexible and engaged team.
Therme Laa - Hotel & Silent SPA
We have been working with TAC and “Reservation Assistant” since 2005. It’s great that the software can be continuously expanded with modules and functions. For some time now, for example, we have been using the online lounger booking, which enables our guests to book the preferred lounger comfortably from home even before their stay. If we have any questions, TAC’s internal support always provides us with prompt support and works very efficiently.
Hubertus Alpin Lodge & Spa
We have been working with TAC for more than 10 years and are still convinced that we have chosen the right program and the right company. The reporting of this system is sensationally detailed and allows both highest quality at the guest and maximum competence in controlling.
In spring 2016, we successfully opened our most important resort expansion: the outdoor area AMAZONIA. Even with rising visitor numbers and requirements, we can always rely on TAC‘s know-how and software solutions.
Rogner Bad Blumau
As from now on, a day in the spa Rogner Bad Blumau lasts 38 hours. We have therefore changed our mindset an have decided on the Reservation Assistant’s tailor-made software. In the same way as we anticipate the wishes of our guests, TAC fulfils our wishes to the highest standard. This makes our longstanding cooperation with TAC as individual as every human actually is.
Freizeiteinrichtungen Stadtwerke Herford GmbH
TAC is the total solution we were looking for. Whether reservations, gift certificates or POS: with TAC we have all important functions from one source. Should we not know further, we reach the support directly and easily. TAC helps us to map our processes in a clear system landscape.
Robinson Club GmbH
In some ROBINSON clubs, such as the ROBINSON Club Amadé or Agadir, we already work successfully with TAC. Our WellFit®-Spa employees save a lot of time for organizational tasks, because they are completed quickly with the TAC software. We offer our guests the latest equipment and high-quality service in all clubs, which of course includes the corresponding software, even if it works completely in the background.
TAUERN SPA Zell am See - Kaprun
Since 2013 we are working with the “Reservation Assistant” of TAC in TAUERN SPA Zell am See – Kaprun. In the TAC Webshop we also successfully sell our gift certificates and admission tickets and offer the possibility of online lounger bookings. The latter is very well received by our guests as they can arrive in comfort and directly go to their previously selected lounger at the desired place.