Online Demo

Spa & Activity

“Reservation Assistant – Spa & Activity Software” is tailored to the needs of modern day spas, resorts, golf clubs or health resorts. Including many modules and features for more flexibility.

Interface PMS
More than 200 interfaces (e.g., Property Management
System) guarantee a smooth integration into the existing
IT infrastructure. Automatic billing of services to hotel rooms.
Membership Management
Create memberships with a wide range of promotions
and access times.
Point of Sale / Retail
Sales of products and gift certificates, advanced employee
commissions, gratuity, service charge and discounts.
Transactions can be sent to different departments via
interfaces.
Touch POS
Touch-optimized and intuitive navigation ensure a quick
checkout process.
Rental Management
Monitor which equipment is currently being rented. The
return of rented goods can be managed via deposit or
exit control.
CRM
Learn more about your guests. Extensive reports allow a
more targeted customer approach and direct marketing.
Reports / Dashboard
Reports on departments, sales and employees can easily be
created within the software. Individual facts and figures
may be defined and delivered automatically via e-mail.
Activity Reservation
The software handles various resources, such as tennis
lessons, hair dressing appointments, bicycle rentals or even
horse riding lessons. All activities will be managed on one
platform.
Spa Reservation
Manage all reservations, including staffing and rooms.
View upcoming treatments, drag-and-drop items, cancel
bookings and update guest information.
Group functionality
Guests, who travel together, can be grouped in the software
and billed collectively.
Gift Certificates
Ability to sell service, value or hotel gift certificates. The
module will assist you every step of the way - from issuing
a gift certificate to creating different layouts and redeeming
them.
Value cards
Value cards, such as discount or gift cards, enable cashless
payment for services and products and can be charged at
any time.
Stock Control
Easily track your retail products, receipt of goods as well
as physical inventory.
Staff Scheduling
The software helps you assign shift schedules and
automatically suggests employees according to their
availability when booking services.
Packages
With only a few clicks you can easily create attractive
packages or book couples reservations.
Course Reservation
Manage all your courses and directly book participants in
these classes. Also, multi-day courses can be easily
managed. Guests can register for courses online or
via Kiosk.
sense.
Spa Management at your fingertips. Smartphone, tablet,
laptop or desktop: without any additional applications,
employees always have up to date reservation plans at
hand on all mobile devices.
Table Reservation
Graphic restaurant overview and fast check-in of walk-in
guests and hotel guests. Management of table
assignments, utilization overview and online table
reservation for your guests.
Webshop
The TAC Webshop integrates product and gift certificate
sales, appointment bookings, course reservation and
much more in Responsive Design.
Kiosk
Your hotel guests can retrieve personal data in a clear
dashboard, such as recent bookings, and directly make
new reservations via Kiosk.
Digital Signage
These screens will put your offer in the forefront using
strategically placed screens in your foyer, wellness area
or bistro, without being too pushy, of course.
Employee Cafeteria
Employees automatically pay by chip in the cafeteria
and reload the chip themselves online.
Companies benefit from reduced administrative effort.

See all modules and functions here.

Free of charge and without obligation: In an online presentation we can show you everything you need to know about the TAC software.

TAC_M_Zuercher_Sunstar_
Marietta Zürcher
Sunstar Hotels


At Sunstar we decided to use the TAC software about 2 years ago. We needed a powerful, virtually self-explanatory and easy-to-use tool for our three large wellness hotels in Arosa, Davos and Grindelwald, which perfectly reflects our range of services and covers all our needs. The implementation was very customer-oriented, friendly and efficient. The support is also excellent. Our experience with TAC’s staff has been wonderful; they are competent, interested and solution-oriented throughout. Our decision was absolutely right.

Nicole-Prass-Anton_SPA-Leitung
Nicole Prass-Anton
BollAnt's im Park

In our SPA it’s all about total recuperation for our guests. 50 SPA employees and 22 treatment rooms in different buildings as well as an extensive SPA offer can be easily managed thanks to TAC. We use Reservation Assistant for over 10 years now. The TAC team is always there for us should any questions arise and furthermore helps to easily implement changes and adaptions. It is fun to work with TAC’s flexible and engaged team.

TAC Kunde_Therme_Laa_R_Hofmann_1024x719
Reinhold Hofmann
Therme Laa - Hotel & Silent SPA

We have been working with TAC and “Reservation Assistant” since 2005. It’s great that the software can be continuously expanded with modules and functions. For some time now, for example, we have been using the online lounger booking, which enables our guests to book the preferred lounger comfortably from home even before their stay. If we have any questions, TAC’s internal support always provides us with prompt support and works very efficiently.

TAC-Kunde-Hubertus-Balderschwang-1
Marc Traubel
Hubertus Alpin Lodge & Spa

We have been working with TAC for more than 10 years and are still convinced that we have chosen the right program and the right company. The reporting of this system is sensationally detailed and allows both highest quality at the guest and maximum competence in controlling.

TAC | The Assistant Company Kunden aus der internationalen Spa-, Fitness- und Bäderbranche sprechen über die TAC Software.
Kathleen Müller
Tropical Islands

In spring 2016, we successfully opened our most important resort expansion: the outdoor area AMAZONIA. Even with rising visitor numbers and requirements, we can always rely on TAC‘s know-how and software solutions.

TAC | The Assistant Company Kunden aus der internationalen Spa-, Fitness- und Bäderbranche sprechen über die TAC Software.
Isabella Schreiner
Rogner Bad Blumau

As from now on, a day in the spa Rogner Bad Blumau lasts 38 hours. We have therefore changed our mindset an have decided on the Reservation Assistant’s tailor-made software. In the same way as we anticipate the wishes of our guests, TAC fulfils our wishes to the highest standard. This makes our longstanding cooperation with TAC as individual as every human actually is.

TAC Markus Diering
Markus Diering
Freizeiteinrichtungen Stadtwerke Herford GmbH

TAC is the total solution we were looking for. Whether reservations, gift certificates or POS: with TAC we have all important functions from one source. Should we not know further, we reach the support directly and easily. TAC helps us to map our processes in a clear system landscape.

TAC_Sonja_Loeser_Robinson
Sonja Loeser
Robinson Club GmbH

In some ROBINSON clubs, such as the ROBINSON Club Amadé or Agadir, we already work successfully with TAC. Our WellFit®-Spa employees save a lot of time for organizational tasks, because they are completed quickly with the TAC software. We offer our guests the latest equipment and high-quality service in all clubs, which of course includes the corresponding software, even if it works completely in the background.

TAC_Karl Berghammer_Tauern_Spa_Kaprun
Karl Berghammer
TAUERN SPA Zell am See - Kaprun

Since 2013 we are working with the “Reservation Assistant” of TAC in TAUERN SPA Zell am See – Kaprun. In the TAC Webshop we also successfully sell our gift certificates and admission tickets and offer the possibility of online lounger bookings. The latter is very well received by our guests as they can arrive in comfort and directly go to their previously selected lounger at the desired place.

TAC Jessica Schmiederer
Jessica Schmiederer
Limmathof Baden

The decision for the TAC Webshop was definitely the right one and long overdue. Today’s guests expect to be able to book online, when and on what device they want. The TAC Webshop works on all devices and brings us sales even if our Spa reception is no longer occupied.

Interfaces

More than 200 interfaces, such as to property management systems, accounting or payment providers, guarantee a smooth integration into the existing IT infrastructure. The TAC software products can be easily connected to other programs via various real-time interfaces. Here you can see an initial overview of the possible interface categories.

Guest
Customer Relationship Management,
Property Management System
Organisation
Access Control, Backoffice,
Enterprise Ressource Planning
Finance
Accounting, Credit Card, Direct Debit,
Fiscal, Point of Sale
Marketing and Sales
Digital Signage, Gift Certificate,
IPTV, Loyalty
Mobile and Web
Mobile, Web Payment,
Webshop
Health
Health Insurance

Pricing

No matter which pricing model you choose: You can always count on our service package – our support team is ready to help you at any time.

Tell us what a Spa & Activity software should be able to do in your spa. We will be happy to make you an offer. Our principle is: You get what you need! Our software consists of many individual modules. This way you get a solution that exactly meets your requirements.

Buy
Would you like to integrate our software into your very own local IT infrastructure? Then our License Purchase Model is the right choice.
Rent
Can you imagine using our software over the Internet? Then a cloud model is suitable for you.
Modular
Modular software structure
Functions depending on business model
Maximum individual benefit
Local installation or cloud usage
Easy-to-use
Intuitive user navigation
Individual user rights
User-friendly interfaces
24/7 customer service
One software for everything
All-In-One solution
More than 200 interfaces
Integration into IT infrastructure
For every company size

Support

We guarantee you the highest quality support – by phone, e-mail and fax. We are there for you whenever you need us.