GDPR
TAC | The Assistant Company has the following subcontractors:
BZ Systems Walter Zifreind
RKP Business Consultants GmbH
RKP IT-Solutions GmbH
Storage Location | Processed Categories | Data Categories (File description) |
|---|---|---|
| RA Database | Contact details of the guest | Guest data: Gender, Guest language, Salutation, Profession, Title, Industry, Awarded title, Salutation by correspondence, First name, Last name, Street, P.O. Box, County, Country, Postcode, City, Telephone, Mobile, E-mail, Web, FAX, Customer account, Gender preference Origin (Hotel Stay): Room, From, To, Check-In, Owner, Source, Contact, HCID, C onfirmation Number, Property, Contact Number, Number of Guests, Reservation Number, Reservation Line, Guest Property, Last Modified, Hotel Reservation Code, Guest Types, Segment Codes Relations: Is (woman, man, etc.) to (…), From, To, UID number, UID company, contact person, discount notice, commission notice, interests, home club, employee, reservation carrier, sales, segment codes, handicap, documents, address import |
| RA Database | Guest Profile Tab Health Insurance | Health insurance: VPartnerNr, area of expertise, health insurance number, co-insured with, family member type, status, status supplement, prescription date, prescription type, health insurance agency, doctor, prescription type, insurance status, approval indicator, approval date, start of treatment, therapy report requested, home visit, form of care, diagnoses (+ICD 10 codes), document number, copayment indicator, VP number doctor, business premises number, indication key, accident indicator, accident day, accident location, BVG indicator, max. number of treatments per day, max. number of treatments per week, package single item, Don’t charge the prescription fee? |
| RA Database | Guest Profile Tab Comments | Correspondences of the guest: content variable |
| RA Database | Guest Profile Tab History | Guest history, rental item history, outstanding receivables (= dunning), promotions (= promotion codes, discounts) |
| RA Database | Guest Profile Tab Payment Info | ID, Name, Bank, Owner, IBAN, Account Number, ISO Code, Extended (Text Input), Mandate Reference Number, BIC/Swift, Bank Code, Signature Date, Credit Card Token |
| RA Database | Guest Profile Tab Resources | Assigned Resources |
| RA Database | Guest Profile Tab Conditions | Assigned Conditions (from Administration Module) |
| RA Database | Guest Profile Tab Membership | Photo (stored on server), preferred notification, training information (wish list: training units/week, duration), contracts and entries of the guest and all contract data, check-in information, check-out information, accompanying person, expired contracts |
| RA Database | Guest Profile Tab Files | Guest data (stored on the server), all types of data |
| RA Database | Guest Profile Tab Extended | Debtor account, number of employees |
| RA Database | Guest Profile Tab Customer Group | Variable |
| RA Database | Guest appointments (reservations of treatments, cancellation of appointments) | Booking: Guest, Price, Settlement Price, Unit Price, Group Price, Optional, Provisional, Booking Note, Payment Method, Note package item, Owner, Deposit, Total Value, Deposit Prepayment, Origin, Check-In, Source, Contact, Medium, Segment Code, Cancelled, Cancellation Record, Cancellation Amount, Cancellation Reason |
| RA Database | Table Reservations | Restaurant, Area, Service Period, Date, From, Duration, Check-In, Created On, Wrap-up Time, Check-Out, Status (Guaranteed, Provisional, …), Main Guest (Guest Data), Additional Guests (Guest Data), Number of Guests (Adults, Children, Infant, Senior), Note, Table Information, Table Attribute, Menu Type, Nutrition Type, Arrangement Code, Table, late?, Non-Smoking |
| RA Database | Packages sold per guest / current package balance | Package name and date, date of sale, invoice and guest data |
| RA Database | Notifications to guests | SMS, e-mail, sent information |
| RA Database | Given foreign currency per guest | Foreign currency per guest |
| RA Database | Invoices | Name, invoice number, invoice date, business date, number, description, tax, payment method, cashier |
| RA Database | Deposits | Deposit, Limit, Reserved, Open, Guest |
| RA Database | Further charging | Guest name, package name, From and To date, invoice number, KK name, KK-IK number, price |
| RA Database | Health insurance invoice run | Health insurance, Guest, From and To Date |
| RA Database | Rental Management | From and To date, rental or return, status of item, guest, medium, invoice number (rental or return/open or paid), name of item, rental invoice number, return invoice number |
| RA Database | Accounts Receivable Management | From and To Date, Dunning Change/Default Letter, Invoice Number, Name, Level (Variable), Next Level, Ignore at Check-In?, Member Number, Debtor Number, Guest ID, Receivable ID, Last Dunning Run, Member Account (Balance), Secondary Spend (Balance), Invoices, Open Fee, Total Amount, Enter Incoming Payment per Guest |
| RA Database | Membership Contracts and Supplementary Contracts / Canceled Membership Contracts | Duration, use, cancellation details (guest or club), advertised by, seller, maintainer, checklist (variable), member, payer, member account (account balance, bank details, credit card, credit limit), secondary spend (account balance, bank details, credit card, credit limit), media, Contract term, commitment period, termination limit, promotion, renewal period, renewal, follow-up category, renewal promotion, one-off/other payments, total per term, price periods (variable), additional contracts (same details) Access configuration (areas), that may be used), Bonus Periods, Rest Periods, Rental Lockers (Member, Medium, Spindle Number, Area, Period, Spindle Allocation, Spindle Status), Booking Terms, Contributions Due, Comments, Payments, Open Payments, Price Periods, Access Configuration, Surcharges, Medium, Subsequent Category, Member Account (All Transactions, Open Transactions, Open Accounts), Secondary Spend Account (All Transactions, Open Transactions, Open Accounts), Consumption, Termination Limit, Contract Category, Number of Members, Status, Surcharges |
| RA Database | Personalized gift certificates | Gift Certificate Number, Security Code, Status, Gift Certificate Type, Extended, Buyer Name, Beneficiary, Invoice Number, Sales Department, Cash Item, Cancellation Reason, Cancellation User, Redeem Invoice, Redeemer Department, Creation Date, Validity Start, Expiration Date, Cashing date, Sales date, Number of services, Value, Current value, Currency, Discount, Sales price, Tax rate group, Maison, Carrier (= guest data), Source (= guest data), Contact (= guest data), Language, Text fields, Comment field, Coupon type |
| RA Database | Personalized prepaid cards | Prepaid card number, status, medium, guest data, balance, first transaction, last transaction, write-off date, creation operation, deposit, comment, rebate allocation at redemption, creation date, medium, creation operation |
| RA Database | Check-ins and check-outs per guest | Membership number, first name, name, date of birth, last check-in, consumption of admissions, contract/entry, resubmissions, turnover overview (open, open dues, open claims) Checked-in guests: guest name, gender, check-in date, check-in user, area name, key, category, group nameer overview (open, open dues, open claims) Expected guests: Guest, Gender, First Reservation Start, First Reservation, Articles, Group Name |
| RA Database | Opportunities | Name, type, guest data, employee, status, probability, completion date, creation date, resubmissions, contract-specific data (interested in…) |
| RA Database | Reports | Reports about all guest data |
| RA Database | Lost Business | Guest data of guest without business transaction |
| RA Database | Discounts on guest services and products | Discounts given |
| RA Database | Sales in the webshop | Sales in the webshop, guest data |
| RA Database | Guest History | Transaction data |
| RA Database | Change History | Transaction data |
| RA Database | Comments | Comments |
| RA Database | Invoices/Open Invoices | Depending on layout |
| RA Database | Prepayment of contracts | Prepayment Gift Certificate, Amount, Guest Data |
| RA Database | Check-ins and check-outs per guest | Check-In and Check-Out time and date, guest data, membership number, media, admissions, used admissions, photo, outstanding amounts, outstanding claims, state of the member (admission permitted?) |
| RA Database | Refused check-ins and check-outs per guest and exceedances of access times (off-peak) | Refused check-ins and check-outs per guest and exceedances of access times (off-peak) |
| RA Database | Commissions given | Employees, commission basis, commission assigned, adjusted commission |
| RA Database | Outstanding receivables – dunning letter | Contribution accounts, secondary spend accounts, oldest due date, user (= guest data), payer (= guest data), dunning level (= collection, uncollectible, installment payment, dunning levels) |
| RA Database | Creating a CSV export for open receivables | |
| RA Database | Personalized member account | Account settlement, bank details, encrypted credit card data, credit limit |
| RA Database | Personalized single / multi group access pass | Guest data, accesses, access area, used accesses, credit limit |
| RA Database | Contact details of the employee | Employees: first/last name, login, password, weekly hours, department, salutation, partly: Street, postal code, city, telephone, e-mail, company, employee group, customer: Name, address, contact information, (= guest data) |
| RA Database | Working hours of the employee | Beginning, end, leisure, sick, etc. |
| RA Database | Send text message | Text, Guest data |
| RA Database | Interface Posting Overview per Interface (PMS) | Interface Posting Overview per Interface (PMS) |
| RA Server | Guest photo (directory RA and directory Sense – if Sense is used) | Guest Photo |
| RA Server | Signature | Signature |
| RA Server | Address | Address |
| RA Server | Guest Documents | All guest documents that have been stored |