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Software for your business. Our software simplifies daily processes in the spa, the thermal bath, the fitness club and beyond.

Reservation Assistant – Spa & Activity Software

Spa & Activity
Software

Club Assistant - Membership Management Software

Membership
Software

Entry Assistant -  Access Control Software

Access Control
Software

Referenz_BollAnt's im Park Nicole Prass-Anton
Nicole Prass-Anton
BollAnt's im Park

BollAnts im Park Logo

 

In our SPA it’s all about total recuperation for our guests. 50 SPA employees and 22 treatment rooms in different buildings as well as an extensive SPA offer can be easily managed thanks to TAC. We use Reservation Assistant for over 10 years now. The TAC team is always there for us should any questions arise and furthermore helps to easily implement changes and adaptions. It is fun to work with TAC’s flexible and engaged team.

Referenz_bernaqua Nicole Prell
Nicole Prell
Bernaqua Bern

Bernaqua Logo

We have always had skilled support and great customer service provided by TAC – both in the initial setup of the software as well as setting up our Webshop. Amongst the many tasks the software helps us with in our establishment is the quick processing of access management at the reception cash desks. Reliable self service machines allow targeted redirection of work load from our checkout desks. TAC’s support is always available to us with helpful tips and tricks over several projects.

Referenz_Wellcome Fit AG Tunc Karapalanci
Tunc Karapalanci
well come fit AG

Wellcome Fit AG Logo

 

We use Club Assistant in our five-star fitness centre in many areas, such as check-in, access control, member and rental management and area-specific billing. The terminations in the software are simple and clearly arranged. Trainers and therapists can be directly booked, and in doing so necessary resources are blocked. TAC’s support team is at our disposal at all times for individual questions and is gladly willing to implement our requests. In a nutshell, Club Assistant saves mountains of paperwork and costs, while all operating processes are integrated in one system.

Referenz_Fintess Park Daniel Gerber
Daniel Gerber
Leisure Facilities of Migros Basel Association

Fitness Park Logo

Migros has a complex organizational and technical structure. With TAC, we found a solution that completely supports our IT infrastructure, which forms the basis for a comprehensive network. With several, partly individual, interfaces, TAC perfectly assists the automatization of our business process. Diverse configuration possibilities enable us to specifically respond to the needs of our customers and create flexible offers.

Referenz_ Therme Laa Hofmann
Reinhold Hofmann
Therme Laa - Hotel & Silent SPA

Therme Laa Logo

We have been working with TAC and “Reservation Assistant” since 2005. It’s great that the software can be continuously expanded with modules and functions. For some time now, for example, we have been using the online lounger booking, which enables our guests to book the preferred lounger comfortably from home even before their stay. If we have any questions, TAC’s internal support always provides us with prompt support and works very efficiently.

Referenz_Hubertus Marc Traubel
Marc Traubel
Hubertus Alpin Lodge & Spa

Hubertus Alpin Lodge & Spa Logo

 

We have been working with TAC for more than 10 years and are still convinced that we have chosen the right program and the right company. The reporting of this system is sensationally detailed and allows both highest quality at the guest and maximum competence in controlling.

Referenz_Tropical Islands Kathleen Mueller
Kathleen Müller
Tropical Islands

Tropical Islands Logo

 

In spring 2016, we successfully opened our most important resort expansion: the outdoor area AMAZONIA. Even with rising visitor numbers and requirements, we can always rely on TAC‘s know-how and software solutions.

Referenz_Rogner Blumau Isabella Schreiner
Isabella Hoffmann-Schreiner
Rogner Bad Blumau

Bad Blumau Logo

 

As from now on, a day in the spa Rogner Bad Blumau lasts 38 hours. We have therefore changed our mindset an have decided on the Reservation Assistant’s tailor-made software. In the same way as we anticipate the wishes of our guests, TAC fulfils our wishes to the highest standard. This makes our longstanding cooperation with TAC as individual as every human actually is.

Referenz_SPA H2O Herford_Markus Diering
Markus Diering
Freizeiteinrichtungen Stadtwerke Herford GmbH

SPA H2O Herford Logo

TAC is the total solution we were looking for. Whether reservations, gift certificates or POS: with TAC we have all important functions from one source. Should we not know further, we reach the support directly and easily. TAC helps us to map our processes in a clear system landscape.

Referenz_Sonja Löser Robinson
Sonja Loeser
Robinson Club GmbH

Robinson Logo

In some ROBINSON clubs, such as the ROBINSON Club Amadé or Agadir, we already work successfully with TAC. Our WellFit®-Spa employees save a lot of time for organizational tasks, because they are completed quickly with the TAC software. We offer our guests the latest equipment and high-quality service in all clubs, which of course includes the corresponding software, even if it works completely in the background.

TAC_Gernot Resser_Tauern_Spa_Kaprun_rund
Gernot Ressler
TAUERN SPA Zell am See - Kaprun

Tauern Spa Logo

Since 2013 we are working with the “Reservation Assistant” of TAC in TAUERN SPA Zell am See – Kaprun. In the TAC Webshop we also successfully sell our gift certificates and admission tickets and offer the possibility of online lounger bookings. The latter is very well received by our guests as they can arrive in comfort and directly go to their previously selected lounger at the desired place.

Referenz_SPA Limmathof Baden_Jessica Schmiederer
Jessica Schmiederer
Limmathof Baden

Spa Limmathof Logo

 

The decision for the TAC Webshop was definitely the right one and long overdue. Today’s guests expect to be able to book online, when and on what device they want. The TAC Webshop works on all devices and brings us sales even if our Spa reception is no longer occupied.

Referenz_Tamina Therme Gregor Simmen
Gregor Simmen
Tamina Therme

Tamina Therme Logo

 

The Tamina Therme stands for quality and relaxation for body, mind and soul, therefore it is particularly important to us to give our visitors a relaxed and stress-free break. A software system that is compatible with this philosophy is very rare on the market. With TAC we have a partner who on the one hand digitizes processes and on the other hand gives our employees a very good tool to implement our goals. We trust in the team behind the software, which has been at our side for many years.

231018_Johann_A_Sommerer-web
Johann A. Sommerer
Spa Resort Therme Geinberg

With TAC, we have found a software provider that meets all our requirements in terms of access control and reservation management. With the TAC|Wrist 900 dispensing machine, we have completely digitized the customer journey of our customers: from the booking of the ticket in the online store, over the issuing of RFID media at the machine, to the entrance to the spa via turnstile. We really appreciate having just one contact for all these matters.

Splash and Spa Logo
Logo Aspria
Badrutts Palace Logo
Fitness Park Migros Logo
Vitasol Therme Logo

About TAC | The Assistant Company

Plattform
One platform for
all activities
One database
Unlimited resources
IT Interfaces
Integration into
IT infrastructure
More than 200 interfaces
HTNG certified
24/7 Kundenservice
24/7
customer service
Fast reaction times
Trainings, workshops, webinars
Individual
solution
Modular structure
Functions depending on business

Locations

Headquarter Hartberg
Hartberg
Headquarter
Schildbach 211
8230 Hartberg, Austria
T: +43 50 60 80
F: +43 50 60 80-150
office@tac.eu.com
Office Vienna
Vienna
Office
Wipplingerstraße 24-26, Top XXI
1010 Vienna, Austria
T: +43 50 60 80
F: +43 50 60 80-150
office@tac.eu.com