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     Fit for all spa and wellness activities
     On familiar terms with 18 languages
     Highest rate of usability on desktops and tablets
     140 real-time interfaces
     Rent or buy

Reservation Assistant

Discover the software that has all the activities of your sports and wellness business under control: Reservation Assistant schedules appointments, requests trainers, highlights available time slots, and uses apps as new marketing tools.

We have given our best to come up with this easy-to-use software and its numerous practical functions.
Of course, our experts continue working on it to make it even more efficient.

Already, 600 spa resorts and hotels all over the world consider Reservation Assistant a smart choice.

Would you like to know what our software can do for you?

Highlights

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ONE FOR ALL IN THE
HOSPITALITY BUSINESS

FROM ACUPRESSURE MASSAGES TO ZUMBA FITNESS

Airport Spa and Golf Club, Hotel and Health Resort – we have thought of them all when we developed Reservation Assistant. We spent a great deal of time with trying to understand the code of these businesses – and really took our work seriously.

In doing so, we developed a software solution that really meets all the requirements of the hospitality business. Reservation Assistant helps you organize every single activity – simply and efficiently.

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SMART IN ITS FUNCTIONS

MORE THAN JUST A RESERVATION TOOL

From the very beginning, we wanted to create more than just a straightforward management system. Smart and clever, Reservation Assistant assists you in managing many processes: our software automatically suggests the most suitable employee for an activity. It even responds to special guest wishes in its usual friendly manner and it will impress you with many other functions.

Our add-on modules leave almost nothing to be desired – and if that should be the case: our IT experts are whizzes at programming and routinely provide customized interfaces and exceptional features.

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ALWAYS AND ANYWHERE IN ACTION

A KNACK FOR LANGUAGES AND PLATFORMS

Reservation Assistant quickly found its place on all five continents. Today, our software communicates in 18 languages and easily interfaces with many other programs – 140 interfaces make this possible. Add-ons expand your distribution channels: our Web Shop, mobile Apps and Facebook have become a new point of sale.

You will be delighted to know: our support team is just a phone call away – on a 24/7 basis.

NAVIGATION TREE

The proven navigation structure shows you all your business resources, such as rooms, therapists and equipment.

TOOLTIP

Using a simple mouseover function, you receive all the information you need concerning an appointment: the name of a guest and the corresponding therapist, treatment room and the times booked.

RESERVATIONS

Different colors provide you with an overview of bookings. Bold letters highlight reservations that have already been paid. The “world map” symbol shows the reservations that were made online via the Webshop.

TIME LINE

Our time line provides an at-a-glance overview of all reservations: which are the currently scheduled appointments, which were completed, and which are due next?

Benefits

SERVICE-ORIENTED

  • Implementation – online or in cooperation with the project manager
  • Installation local or in the cloud
  • International customer service directly on the spot
  • Service certainty and ongoing updates
  • Prompt support 24/7
  • Ongoing trainings

FLEXIBLE

  • For companies of all sizes and in all sectors
  • Languages, taxes and currencies for more than 20 countries
  • Individual user rights and tailored screen designs
  • Modules to suit all requirements
  • Comprehensive reporting
  • For desktops, laptops, tablets

USER-FRIENDLY

  • A few clicks for a single task
  • All guest information at a glance
  • Automatic optimization of resources
  • Online help and intelligent search function
  • CRM and 360° marketing
  • Controlling via Dashboard KPIs

VERSATILE

  • One software for all activities
  • 140 real-time interfaces
  • Internet reservations without media discontinuity
  • Automated reporting
  • Unlimited resources
  • Digital distribution channels – Mobile App, Facebook

Online Demo

Free of charge and non-binding: find out more about Reservation Assistant via an online demo!

Pricing

Rent or buy – Reservation Assistance gives you the choice.

 

BUY

Would you like to integrate our software into your very own local IT infrastructure?

Then our License Purchase Model is the right choice.

RENT

You do not want to preoccupy yourself with managing the software on a daily basis but can imagine using it via the Internet?

Then our Cloud Model is the right choice.

It doesn’t hurt to ask! Tell us what you expect from your Activity Software and what it should achieve. We will gladly prepare a quotation for you – with the modules that best meet your specific requirements. Because, choosing Reservation Assistant means you get exactly the product that you need.

Whatever model you choose: Even after installation, you can count on our prompt support.
You may rest assured that our support team is always at your side to help you with minor and major problems.
That is the big plus of our service package.

Interfaces

With more than 140 real-time interfaces Reservation Assistant easily links up with other programs.
1- and 2-way interfaces guarantee seamless integration.

 PMS

 Accounting

 CRM

 Digital signage

 Gift certificates

 Credit cards

 Direct debit

 Statistics

 Insurances

 Stock control

 WebEngine

 Access control

 PMS

 Accounting

 CRM

 Direct debit

 Statistics

 Insurances

 Digital signage

 Gift certificates

 Credit cards

 Stock control

 WebEngine

 Access control