Club Management
Here you can see all the functions that “Club Assistant – Membership Software” offers. You can flexibly determine which modules you finally use.
Software in top shape
Membership
Management
Rental Management
Accounts
Receivables
Lead
Management
Reservation
Point of Sale
& Retail
Gift Certificates
Stock
Control
Web
Kiosk
Digital Signage
TAC|Business
Intelligence
TAC|Sense
TAC|Pay
Hardware
Membership Management
With more than 200 interfaces to existing systems, our TAC software enables smooth in-house processes and optimal integration into the existing IT infrastructure.
Payment Machine
Open contributions and consumptions can be purchased directly by credit card or cash.
Training Circle
By using the existing member data, we interface with your training planning software. This will automatically transfer data, allowing your employees more time for customer service.
On/Offline Lockers
Members can choose their lockers via membership medium or open their own lockers (based on their contract). An efficient usage of lockers is guaranteed due to prevention of double occupancy and checking-out with closed lockers.
Shower Subscription
All-in contract or modular structure: we help to attune your offers to your target group.
Solarium
Our system can immediately check age restrictions and transmit arising charges based on elapsed tanning time, to the consumption account.
Vending Machine
A quick on-the-go purchase with cashless payments of drinks and/or protein bars. Our system automatically books arising costs to the consumption account.
Contracts
Our check-in interface allows you to immediately see which contract a member has signed and whether there are contracts for extras, like a towel service or pre-paid parking.
Individual User Rights
Not every employee needs all functions. In your master data, you determine the functions for the receptionist, coach, or spa manager.
Reports and
Statistics
Reports provide information on departments, sales and employees. Individual parameters are stored and the reports are automatically sent by e-mail. You put together your own cockpit with the most important key performance indicators and thus always have the most important key figures in view.
Membership Management and Member Profile
With our module you know exactly how often the guest has already been with you, what turnover he has made and which products he has bought or which packages he has used. Personal information, segment codes and visit history are stored in the guest profile.
Cashless Payment
at the Bistro
Drinks and snacks will be purchased per member medium and transmitted in real-time to the member account, allowing your members to easily pay using the medium of the club,
cashless.
Night Access/
Hotel Guests
Aside from regular check-in, it is possible to coordinate an automatized access outside business hours. Allowing access for particular guest groups, such as hotel guests, can also be managed.
Rental Management
Monitor which equipment is currently being rented. The return of rented goods can be managed via deposit or exit control.
Accounts Receivables
With just a few clicks, payments and open receivables can be managed, payment reminders can be created, dunning accounts can be easily executed and, if need be, dunning accounts can be immediately sent over to debt collection.
Lead Management
Turn guests into satisfied members: register members at their first visit, record the status of membership process and
classify according to probability of closure. Your follow-ups remind you to stay in contact.
Reservation
Whether fitness courses, spa packages or golf courses: the TAC software is specialized in the reservation of various resources and supports you in managing and organizing your offer.
Course Reservation
Manage all your courses and directly book participants to these classes. Members can reserve their Personal Training sessions on their own.
Spa Reservation
Manage all reservations, including staffing and rooms. View upcoming treatments, drag-and-drop items and create reservations in order to increase sales.
Reminders
Our check-in interface helps you to keep up-to-date. With the reminder feature you can add comments to a member’s profile, such as their birthday. This way, you will never miss an important date again.
Staff Scheduling
The TAC software supports the creation of work plans with various templates and functions. You define vacation, time compensation and breaks for your employees exactly as desired. Colored entries in the shift schedule and a graphical daily schedule provide information on planned working times at a glance.
Shift Scheduling
The software helps you assign shift schedules and automatically suggests employees according to their availability when booking services.
TAC|Sense / Check-in Monitor
Appointment booking, updating of member information or mobile POS: Sense is always at your fingertips.
Point of Sale & Retail
Whether product or gift certificate sales throughout the house, mobile or at the reception desk: our POS module is well networked. The TAC POS has all your accounts perfectly under control.
Point of Sale
The TAC Point of Sale enables sales of products and gift certificates, advanced employee commissions, gratuity, service charge and discounts. Transactions can be sent to different departments via interfaces.
Touch POS
The graphic product selection enables a fast process and saves your staff time, providing a comfortable work experience with an intuitive operation.
Secondary Spend
For smaller expenses, such as the consumption of your members in the club, you can easily create a Secondary Spend account. The status of the account is displayed at check-in.
Payment Interfaces
Interfaces connect the TAC POS with many other solutions. No invoice or payment is lost on the way. Our reports also speak a clear language that not only controlling professionals understand.
Gift Certificates
Give away gift certificates for complimentary training or personal-trainer sessions. Our module will assist you every step of the way – from issuing a gift certificate to creating different layouts and redeeming them.
Value Cards
Value cards, such as discount or gift cards, enable cashless payment for services and products and can be charged at any time.
Service Gift Certificates
Service gift certificates are given away for selected offers, such as fitness courses or personal trainer sessions. Gift certificates can be personalized by your members and ordered online or on site.
Value Gift Certificates
With our value gift certificates, gift certificate owners can choose which service they would like to use for the respective value from. Gift certificates can be provided with personal dedications, printed out comfortably at home or delivered.
Stock Control
This module facilitates the handling of your products – from receipt of goods to stock inventory. You will be aware of
the relevant information on the order processes and how to take control of your inventory.
Web
Acquire new web customers with no effort at all. The TAC Webshop integrates product and gift certificate sales, appointment bookings, contract management and much more.
Lounger Booking
Enable guests of your Fitness Club to reserve their desired loungers online in advance and start their stay at your house in an even more relaxed way.
Table Reservation
In just a few clicks your guests can reserve tables at your restaurants. Individual comments (e.g. birthday, non-smokers) are recorded and menu types (buffet or à la carte) are selected. The online table reservation increases customer satisfaction.
Course Reservation
Webshop visitors can book the desired course online from a clear course or month overview, or from a graphic fitness plan.
Contract Management
Fitness clients create their own contracts as well as additional contracts such as towels or locker services independently online.
Corporate Design
You can define fonts, background and colors according to your corporate design. Home page, header menu items or e-mail templates are also quickly configured and available in any number of languages.
Children’s Birthdays
A wonderful experience for your youngest guests. Enable online booking of different children’s birthday packages including details such as special menus or balloons.
Partner Area
Strengthen cooperations with partners you work with, such as neighbouring guesthouses or hotels, and profit from an individually designed partner area including automatically generated detailed reports per business partner.
Appointment Bookings and Packages
The modern structure of the Webshop on all devices guarantees a fast booking process. Your users will enjoy a supreme service even before their visit.
Products, Gift Certificates and Tickets
Spa gift certificates, beauty products and pool tickets: you define the online-offer, shipping costs by region and up-selling as well as cross-selling.
Online Sales of Gift Certificates
Costs/Year TAC Webshop vs. Competitor X
Your success tool: always within the green range. With Online Gift Certificate Sales you can increase your sales figures sustainably. Compared to other providers, the TAC Webshop Gift Certificate module is guaranteed not to be more expensive.
Kiosk
Kiosk allows your members and prospective customers to book personal-trainer sessions, spa appointments and courses via touchscreen displays. Prospects can obtain information and register themselves for preferred contracts.
Digital Signage
With these screens you will generate more turnover from your guests who are already on-site. Draw attention to products on display by your entrance area, fitness rooms or spa area and build awareness for your services and products.
TAC|Pay
TAC|Pay is the modern all-in-one payment solution for easy and contactless payment. With the fully integrated payment interface, single and recurring payments as well as refunds are processed easily, quickly and securely throughout the TAC software.
Hardware
Self-service machines optimize your operational processes and create a new dimension of self-service. Our software and hardware solutions enable a fully automated access process from online contract conclusion to medium issuance at the dispensing machine and entry to the gym through the turnstile. Payment machines ensure a fast and smooth check-out process. This relieves employees and increases visitor comfort.