Software provider TAC now works with well-known InterSPA group. InterSPA now uses “Reservation Assistant”, Spa & Activity Software, they operate several big water parks and one resort hotel in Germany known under the brand name Wonnemar.

By acquiring InterSPA group, TAC | The Assistant Company landed once more a top customer. InterSPA (2.5 million visitors per year) is operator of water parks with adjoining restaurants, fitness studios and spa-areas. Six Wonnemar locations in Germany (Wismar, Bad Liebenwerda, Ingolstadt, Sonthofen, Backnang and Marktheidenfeld) will now manage their resources with TAC’s Spa & Activity Software “Reservation Assistant”. In three sites, employees will additionally work with Club Assistant – Membership Software from TAC.

Every single Wonnemar water park/adventure pool offers an extensive range of wellness and leisure services. To meet all requirements, the InterSPA group relies on TAC’s software solutions. Modules, such as check-in, reservation, customer relationship management or stock control support approximately 650 employees. The software manages all resources some of which are spa packages, beauty treatments, swimming classes, guest data and many more. Add-ons, such as 24/7 Webshop and Promotions, maximize sales revenue and increase customer satisfaction.

“We are proud to have won such a prominent customer and are looking forward to our partnership”, Guenther Poellabauer, Managing Director of TAC, states. Volker Kurz, Managing Director of InterSPA group, also feels confident in this business relationship: “We have found a reliable partner in TAC, who supports us in guest management and reservation and meets all our requirements.”

About TAC | The Assistant Company

The core products “Reservation Assistant” – Spa & Activity Software and “Club Assistant” – Membership Software are innovative solutions designed for the management of resources. By using our products more than 1200 customers in the spa, wellness and fitness branch save time and resources. Some of our customers are: Grand Resort Bad Ragaz, Mohonk Mountain House, AQUA DOME, Eurothermen Resort Bad Schallerbach, Rogner Bad Blumau and Aspria.

24/7 support | 5 continents | 18 languages | 54 countries | 1200 customers


Ines Sieder
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